Request tracing
The full path of one interaction: what was retrieved, what was sent, what came back, how long it took.
AI monitoring and observability
What it did, what it cost and what went wrong.
An AI feature degrades differently from ordinary software. Nothing throws an error; the answers just get worse, or the bill quietly triples. Monitoring makes behaviour, spend and quality visible so a change is noticed by you rather than by a customer.
observability · 24h
Assistant health
Alert- Requests served 4,180
- Cost per request up 60% alerted
- Refusal rate rising investigating
- Evaluation suite passing
Traced
100%
Alerts
2
Retention
90d
- 15+
- Years of experience
- 1,200+
- Projects delivered
- 98%
- Customer satisfaction
- 16
- Industries served
What we build
What we instrument.
The questions you will be asked when something goes wrong, answerable without a developer opening a terminal.
Cost attribution
Spend broken down by feature and by customer, so an expensive path is visible before the invoice is.
Quality tracking
A fixed evaluation set run on a schedule, so a drop in answer quality shows up as a number.
Failure and refusal
Timeouts, rate limits and refusals tracked separately, because they mean very different things.
Feedback capture
What users marked as wrong, kept next to the trace that produced it so it can be reproduced.
Alerting that reaches someone
Thresholds agreed with you, routed to the channel your team actually watches.
Technology
What we build it with.
Standard tooling wherever possible, so you are not locked into anything we chose.
Open standards, so the data can move if you change platform later.
- OpenTelemetry
- Langfuse
- Grafana
- Datadog
- CloudWatch
Regression testing for behaviour that has no single right answer.
- Golden sets
- Scheduled runs
- Regression gates
- Human review sampling
Few alerts, each meaning something. An alert nobody acts on trains people to ignore alerts.
- Spend caps
- Latency budgets
- Error-rate thresholds
- Slack and email
Why INCI Tech
An entire team, for less than one hire.
Why put a single internal developer on the payroll when you can have designers, engineers, DBAs and infrastructure people. For a fraction of the cost, and without the hiring risk.
Schedule a free consultation-
Scale without friction
Our experts manage the technology while you focus on growing the business.
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No budgeting surprises
All-inclusive coverage at a flat monthly rate, itemised up front.
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Protected by default
Your business and your data are safeguarded against intrusion and the unforeseen.
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A consultative approach
Industry-specific solutions built around your constraints, not a generic playbook.
How a build runs
Five stages, in this order.
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Stage 01
Discovery
We establish the real problem, the users and the constraints before proposing anything.
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Stage 02
Design
Approach and scope, reviewed with you before any production work begins.
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Stage 03
Build
Agile sprints with something working at the end of each, not a status report.
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Stage 04
QA & launch
Testing and performance checks, then a release with a rollback path.
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Stage 05
Support
The team that built it keeps it running. Monitoring, patching and improvement.
Web work
Recently shipped.
Client feedback
What clients say about our web work.
“It wasn't my first experience of cooperating with dedicated development teams, but this time I was really impressed by the developers' professionalism. I would totally recommend INCI Tech as a trustworthy software development partner.”
Shariq Khan
Marketing Manager, Qatar Detergent Company
“Excellent service. I would like to give my sincere thanks to the INCI Tech team for their outstanding commitment to our WordPress development project.”
Shuaib Siddiqui
Entrepreneur, SCSI Geeks
“They understood my vision, delivering a flawlessly designed WordPress website that engages users seamlessly. Their technical expertise ensured a responsive, optimised site across devices.”
Dr. Samina Zamindar
M.S., D.O. (Ophth)
Contact us
Tell us what you're building.
Thirty minutes with an engineer, before anyone writes a proposal. We'll tell you honestly whether we're the right fit.
91-22-4969-2366What happens next
- 1
We schedule a call at your convenience
- 2
We run a discovery and consulting session
- 3
We prepare a proposal
Let's build it properly.
Fifteen years, 1,200 projects, and a team that stays after launch.