Grounded in your content
It answers from your pages, documentation and policies, and says so. It does not improvise.
AI chatbot integration
A chat assistant that knows your business, not the internet.
The old scripted bot failed because it could only handle the question it was told to expect. A grounded assistant reads your product pages, policies and order data, answers what it can and passes the rest to your team with the conversation attached.
widget · site
Customer conversation
Resolved- Delivery question answered from policy page
- Order looked up after verification
- Asked to change address handed to team
- Transcript saved to helpdesk
Channels
3
Languages
3
Handover
live
- 15+
- Years of experience
- 1,200+
- Projects delivered
- 98%
- Customer satisfaction
- 16
- Industries served
What we build
What we put in, and what we deliberately leave out.
A chatbot that tries to do everything is the reason people distrust chatbots.
Connected to real data
Order status, stock and booking availability read live, after the customer has been verified.
Human handover
Into the helpdesk you already run, with the full conversation, so nobody repeats themselves.
On the channels used
Website, WhatsApp and Messenger from one assistant and one set of content.
Refusals by design
No medical, legal or financial advice, no pricing it has not been given, no promises about dates.
What people actually ask
The log of unanswered questions is usually the most useful thing the project produces.
Technology
Where it lives and what it plugs into.
Built onto your existing site and support tooling rather than beside it.
One assistant, several front doors, with the same answers on each.
- Website widget
- WhatsApp Business
- Messenger
- In-app
- Email autoresponse
Deep integration with the stack the site already runs on.
- WordPress
- WooCommerce
- Shopify
- Laravel
- React
- Next.js
The conversation lands where your team already works.
- Zendesk
- Freshdesk
- HubSpot
- Intercom
- Zoho Desk
Why INCI Tech
An entire team, for less than one hire.
Why put a single internal developer on the payroll when you can have designers, engineers, DBAs and infrastructure people. For a fraction of the cost, and without the hiring risk.
Schedule a free consultation-
Scale without friction
Our experts manage the technology while you focus on growing the business.
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No budgeting surprises
All-inclusive coverage at a flat monthly rate, itemised up front.
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Protected by default
Your business and your data are safeguarded against intrusion and the unforeseen.
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A consultative approach
Industry-specific solutions built around your constraints, not a generic playbook.
How a build runs
Five stages, in this order.
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Stage 01
Discovery
We establish the real problem, the users and the constraints before proposing anything.
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Stage 02
Design
Approach and scope, reviewed with you before any production work begins.
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Stage 03
Build
Agile sprints with something working at the end of each, not a status report.
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Stage 04
QA & launch
Testing and performance checks, then a release with a rollback path.
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Stage 05
Support
The team that built it keeps it running. Monitoring, patching and improvement.
Web work
Recently shipped.
Client feedback
What clients say about our web work.
“It wasn't my first experience of cooperating with dedicated development teams, but this time I was really impressed by the developers' professionalism. I would totally recommend INCI Tech as a trustworthy software development partner.”
Shariq Khan
Marketing Manager, Qatar Detergent Company
“Excellent service. I would like to give my sincere thanks to the INCI Tech team for their outstanding commitment to our WordPress development project.”
Shuaib Siddiqui
Entrepreneur, SCSI Geeks
“They understood my vision, delivering a flawlessly designed WordPress website that engages users seamlessly. Their technical expertise ensured a responsive, optimised site across devices.”
Dr. Samina Zamindar
M.S., D.O. (Ophth)
Contact us
Tell us what you're building.
Thirty minutes with an engineer, before anyone writes a proposal. We'll tell you honestly whether we're the right fit.
91-22-4969-2366What happens next
- 1
We schedule a call at your convenience
- 2
We run a discovery and consulting session
- 3
We prepare a proposal
Let's build it properly.
Fifteen years, 1,200 projects, and a team that stays after launch.